в поддержке дауны сидят судя по их ответу
Please make sure if the program is the latest version. Exit the software and log in again. Then have a try. Thanks.
Best Regards
IDUTEX Support Team
Focus on Auto Scanner
Add: No.508, Building 2, West Area, MinQi Technical Park, LiShan Road, Nanshan District, ShenZhen,China.
Tel: 0086 (0)755-26407749
Skype ID: IDUTEX SERVICE TEAM
Website:www.idutex.com